ServiceNow Administrator / CSA
Platform navigation, configuration, data, security, reporting and CSA-focused practice.
CloudMURY Academy
Choose your learning path, register in one place and stay connected from your first inquiry through enrollment, training, feedback and certification.
Programs
From first platform steps to IRM specialization and architecture, each path is grounded in configuration, scenarios and implementation decisions.
Platform navigation, configuration, data, security, reporting and CSA-focused practice.
Client and server scripting, application design, integrations, security and deployment patterns.
Incident, problem, change, request, knowledge and service operations implementation.
Connected policy, controls, risks, issues, audits, evidence and assurance operating models.
Risk statements, entities, assessments, indicators, treatment and executive reporting.
Authority documents, citations, control objectives, controls, attestations and evidence.
Audit planning, engagements, test plans, observations, evidence and remediation tracking.
Customer operations, cases, entitlements, portals, playbooks and service delivery.
Discovery, service mapping, event management, MID Server and operational visibility.
Platform strategy, solution architecture, governance, integrations and design reviews.
Role-based technical practice, scenarios, assignments, mock interviews and feedback.
A private curriculum aligned to your organization, platform roadmap and delivery standards.
One connected journey
No separate form or spreadsheet is required. Your registration, status, batch, communications and completion journey stay connected to one reference.
Complete one CloudMURY form.
Receive a CM-TRN ID.
The training team reviews your needs.
Confirm course, batch and schedule.
Get reminders and joining details.
Share feedback and receive certification.